Delivery is provided by a third-party partner specializing in freight transport.
Delivery time in Morocco is 2 to 3 days and 4 to 7 days Outside Morocco, subject to available stock.
The products are delivered to the address indicated by the Customer on the Order Form. The Customer is obliged to check the packaging of the goods on delivery and report the damage due to the carrier on the delivery note, or contact us at firstname.lastname@example.org
Our products are shipped from Morocco via a secure, tracked shipping method: Fedex Express Shipping. Please note that we do not ship to P.O. boxes, please provide a physical address.
The delivery times shown are only an estimate and do not include 1-2 business days processing time before the order gets shipped, please keep in mind delays can occur.
We only ship on business days (Monday to Friday, excluding bank holidays). Orders placed on Saturday and Sunday will be processed the following business day.
Please note that Customs fees, tariffs or duties are not included in pricing. Orders shipped to EU countries could be charged with customs fees upon arrival. Unfortunately, we cannot predict the extent of these costs, which are your responsibility. Please consult the local customs office to determine the amount of duties and taxes that will be charged on your package.
They are the responsibility of the buyer, Shipping costs are offered only during promotional periods and special offers.